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Locations Near You

1

50 W. Lancaster Ave., Ardmore, PA 19003 610-896-6435

ATM Safety Deposit Boxes Coin Machine  Bank Branch

2

5000 Pennell Road, Aston, PA 19014 610-364-7800

ATM Safety Deposit Boxes  Bank Branch

3

135 East City Ave., Bala Cynwyd, PA 19004 610-664-6293

ATM Safety Deposit Boxes  Bank Branch

4

1436 Lancaster Avenue, Berwyn, PA 19312 610-581-4774

Wealth Office

5

1436 Lancaster Avenue, Berwyn, PA 19312 610-527-1881

Insurance Office

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Find Locations 610-525-1700
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Alert – COVID-19

March 20, 2020

Branch Hours Update

Effective Monday, March 23, 2020


 

9am to 3pm on Monday through Friday, and 9am to 12pm on Saturday, at all BMT branches with drive-thru access.

For those offices without drive-thru access, our lobbies remain closed to foot traffic.

For circumstances requiring branch access, i.e., safe deposit box, loan closing, or other special circumstance, please call the respective branch to coordinate an appointment. Branch phone numbers can be found at bmt.com/locations.

Should you need to open an account, please visit bmt.com and access BMT’s Online Account Opening Platform.

March 13, 2020

Branch Access Update

Effective Saturday, March 14, 2020


 

Walk-in service is temporarily unavailable.
Drive-thru services remain open.

In response to Pennsylvania Governor Tom Wolf’s recent announcement requesting retail businesses to use discretion to limit the spread of the COVID-19 virus, BMT is open for business offering only drive-thru access at branches with drive-thru facilities. Walk-in/lobby service is unavailable through Saturday, March 28. Drive-thru windows will operate with regular banking hours.

For circumstances requiring branch access, i.e., safe deposit box, loan closing, or other special circumstance, please call the respective branch to coordinate an appointment. Branch phone numbers can be found at bmt.com/locations.

Should you need to open an account, please visit bmt.com and access BMT’s Online Account Opening Platform.

Lobby Walk-in Service Available at Branches Without Drive-Thru Windows

 

Retirement Community Branch Offices

Branches located within retirement community facilities are not accessible to the public and are available only to people whom reside or work in those facilities. Closure or access is based on the discretion of the retirement community.

Need Help?

Our Personal, Small Business and Commercial Online Banking and Mobile Banking remain available 24 hours a day.

BMT’s Customer Care Center is available at 610.525.1700.

BMT Cares

Serving the needs of our clients, employees and communities continues to be of utmost importance to us as we navigate this fluid situation.  

We will continue to closely monitor new developments and guidance issued by regulatory agencies related to the COVID-19 pandemic and evaluate additional measures to support our clients and communities as needs arise. We will communicate any additional information on bmt.com, via social media and email.

We apologize for any inconvenience this has caused and appreciate your patience and understanding as we take steps to ensure the safety of our clients, employees and community.

March 9, 2020

A Message from
President & CEO Frank Leto

The outbreak of the Coronavirus, COVID-19, has been a continued news headline with cases now reported throughout the United States, resulting in increased media coverage about the potential of a pandemic outbreak. The health and well-being of our clients, communities, and team members is foremost in our minds as we carefully monitor the COVID-19 outbreak. As a Bryn Mawr Trust client, you should know that BMT is prepared and continues to plan in the event an outbreak should result in a business interruption in any of the communities we serve.

To ensure you receive accurate information directly from BMT, any changes to individual branches, BMT offices or company-wide impacts would be shared on BMT.com as well as on our social media channels.

BMT Preparedness

BMT has Business Continuity, Pandemic, and Disaster Recovery plans in place that are active and updated as a regular course of our business. In accordance with our internal corporate policies, we conduct regular tests of these plans, including rigorous testing of our networks and operations, ensuring we are prepared. In recent weeks, we have completed additional tests, which included employees from across our organization working remotely without impact on our operations and service to your accounts. This remote capability includes the option to meet virtually via conference calls or our WebEx service.

Our Employees and Facilities

If you have visited a BMT facility, you may have noticed we have hand sanitizers throughout the public areas. Our ATMs are cleaned at least once a day Monday through Saturday, with many receiving a secondary cleaning from our Facilities and Cleaning staffs. Our back-office areas also have access to hand sanitizers to reduce the spread of germs. Our employees receive communications about the importance of frequent handwashing; the importance of not coming to work if they are experiencing any symptoms of illness; avoiding large crowds and physical contact, e.g. handshakes. In addition, our cleaners continue to disinfect our buildings, including door handles and surfaces. These measures are the common-sense steps we should all be practicing to stem passing any contagious germs.

We understand the concerns that uncertainty brings, and we want you to know that we are working each day to ensure we are as prepared as we can be to provide uninterrupted support to you. Please contact Bryn Mawr Trust’s general Customer Care Center at 610.525.1700, or reach out to your Relationship Manager if you have specific questions or issues.

We thank you for trusting BMT with your banking, wealth management, and insurance needs.


Frank Leto

President & Chief Executive Officer

Access

BMT technology and systems allow clients access to their accounts through several systems:

  • Account access is available through Online Banking, Mobile Banking, and Mobile Deposit for Personal, Small Business, and Commercial clients.
  • Visit BMT’s Education Center to learn more.
  • ATMs and cash back options in stores are also a convenient way to access funds.
  • Setting up your BMT VISA® Debit Card in Apple, Samsung or Android Pay is easy on smart mobile devices. Apple, Samsung, and Android Pay are simple to use, and your card and card details are never exposed.
  • Remember, our Customer Care Center is available for inquiries and support at 610.525.1700.
  • Access to Financial Advisors and Relationship Managers via WebEx technology.

Protect Yourself from Fraud

  • Sign up for eStatements, a free and secure way to view your account statements and avoid potential mail fraud or any changes in mail flow.
  • Debit Card Fraud Protection: Click Here
  • Think about your own personal financial security when you are online, especially if you receive unsolicited emails and calls requesting action or information on your part.
    • Remember, BMT will never call or email you and ask you to provide your full account number, social security number, PIN, debit card number, or other personal information.
    • When calling BMT, we will ask questions to identify you are the account holder to protect your account and private information.
  • Visit our Security Center, where you will find information on protecting your personal information from Social Engineering, Phishing, and more.
  • Report suspicious emails or calls right away by contacting BMT’s Customer Care Center at 610.525.1700.